A Better Cloud Marketplace(encore)

A BETTER CLOUD MARKETPLACE (ENCORE) The Cloud Marketplace is designed to support and advance you on your cloud journey. Learn about its newest features and functionalities, the new unified control panel, and other updates coming down the pike that will give you more capabilities and more control.

1.A Better Cloud Marketplace Anton Konkov | Product Management, User Experience Anahelen Raymundo | Product Marketing, Cloud Marketplace

2.Presenters Anton Konkov Anahelen Raymundo Sr. Team Leader Global Cloud Product Product Management Marketing Manager

3.Cloud Marketplace Countries EUROPE 12 Austria (AT) META (ME) 55 13 Belgium (BE) 14 Luxemburg (LU) 15 France (FR) 37 United Arab Emirates (AE) 38 Oman (OM) 39 Kuwait (KW) Countries 16 Germany (DE) 40 Qatar (QA) 17 Denmark (DK)* 41 Bahrain (BH) 18 Hungary (HU) 42 Saudi Arabia (SA) 19 Slovenia (SI) 43 Lebanon (LB) NORTH AMERICA 20 Romania (RO) 44 Jordan (JO) 21 Bulgaria (BG) 45 Morocco (MA)* 1 United States (US) 14 2 Canada (CA) 22 Poland (PL) 23 Czech Republic (CZ) 24 Slovakia (SK) 25 Croatia (HR) 46 Egypt (EG) 47 Pakistan (PK) 48 South Africa (ZA) 49 Turkey (TR) APAC 50 Hong Kong (HK) 51 India (IN) Currencies 52 Singapore (SG) LATIN AMERICA (LA) 26 Finland (FI) 53 Malaysia (MY) 3 Chile (CL) 27 Ireland (IE) 4 Colombia (CO) 28 Italy (IT) 5 Ecuador (EC) 29 Netherlands (NL) 6 Uruguay (UY) 30 Norway (NO)* OCEANIA 54 Australia (AU) 7 7 Peru (PE) 31 Spain (ES) 8 Argentina (AR) 32 Portugal (PT) 55 New Zealand (NZ) 9 Costa Rica (CR) 33 Andorra (AD) 10 Mexico (MX) 34 Sweden (SE) Languages 11 Brazil (BR) 35 Switzerland (CH) 36 United Kingdom (UK)

4.New Reseller Experience

5.New Reseller Experience Details Buy new services Manage end-customers View and pay your invoices Export billing data

6.Early Adopter Program (Jul thru Oct 2018) • 50 VARs/MSPs from 18 countries participated • Early access to new marketplace reseller experience • Participation in surveys, emails and at least one call • Feedback from participants helped with ideas and prioritization • We plan continue the Early Adopter Program THANK YOU!

7. Updates to the Marketplace (Feb 2019) • New landing page • Improved search • Detailed product pages (content in progress) • Save cart to use as template for future orders

8. New Sales & Marketing Hub (Mar 2019) Delivered to help reseller partners increase sales opportunities and revenue through self-serve collateral and tools. Discover Searchable and filterable catalog of products and solutions Sales Learn Standardized product and solution playbooks plus industry insights Customizable assets like sales sheet and Present presentations Self-serve marketing automation tools Market including email, landing page and more Marketing Manage Lead management to help streamline your Available in the US and META today, phased rollout demand generation activities to other countries throughout the year. Sales assets and tools to improve the Optimize conversion of sales opportunities

9. Rich content in the in-panel Marketplace • Product page content in the in-panel Marketplace to easily view different product offerings • Go to Sales & Marketing Hub for sales playbooks and marketing assets

10. Subscription Lifecycle Management (Q2 2019) • View all end-customer subscriptions • Upgrade/downgrade a subscription • Add/reduce seats to subscriptions • Renew or cancel subscription • Suspend/release a subscription

11. Order Management (Q2 2019) • View all end-customer orders • View order details with costs, MSRP and margin • Approve or cancel an order

12.Orders & Subscriptions Demo

13. API Integration (May 2019) • Automate integration with Cloud Marketplace • Use our simple REST-API to: • Retrieve catalog • Create customers • Place orders • Beta testing with early adopters Also see Breakout Session: “Integrating Your Back-Office Systems with the Cloud Marketplace” presented by Taylor Giddens

14. Updated End-Customer Marketplace (H2 2019) • The same great experience for VARs replicated to end- customers • Allow your end-customers to self serve (order services) • VARs can easily manage content

15. More Vendors via Connect • Ingram Micro now allows vendors to self-onboard • Acceleration in new vendors and SKUs • Especially more local vendors will be available soon Also see Breakout Session: “Broaden the Market Reach of Your Cloud Solutions” presented by Anthony Huang - 2pm

16.New CloudBlue Platform – More to come • Volume pricing • Configure price quote (CPQ) • Easily include own products/offers • Easier end-customer price management • Agent model • API integration

17. Thank You Anton Konkov Ana Helen Raymundo Product Management Product Marketing Anton.Konkov@ingrammicro.com Anahelen.Raymundo@ingrammicro.com @antonkonkov @anahelen-Raymundo